Real-time telemetry & analytics
Edge preprocessing sends clean signals to the cloud for dashboard decisions.

Desmond Li
NEOX R&D core · Ph.D.-led algorithms
First-gen chip: architecture and core algorithms led by Dr. Li’s team.
Dr. Li leads NEOX chip, Mattock models, and media-agent R&D alongside NEOXGEO GEO delivery.
Browse NEOX TechNEOX Gen‑1 chip
Built-in connectivity and remote control turn every machine into an observable, commandable node inside SaaS and CRM.
Illustration: edge and cloud control planes handshake; actual behavior depends on your network and security posture.
Core capabilities
Edge-to-cloud uplink and cloud-to-edge commands: telemetry, alerts, power, and OTA on one governed channel.
Edge preprocessing sends clean signals to the cloud for dashboard decisions.
Hard reboot and power policies remotely—less onsite downtime.
Standard APIs map each device to a CRM node—customers and tickets in one loop.
Console mockup; beams show data uplink and command return.

Hover the "Remote reboot" control—status LEDs animate
Device console
Device_ID: #001
Power Consumption
120W
Edge uplink latency (illustrative)
12ms
Run curve (illustrative)
Device, tablet/CRM console, and dedicated uplink—manage equipment from phone or laptop.

Dashboards show online state, anomalies, and reboot needs—inside your SaaS workflow.
CRM/SaaS never talks to machines directly—commands go through the chip control plane; OOB keeps management when needed.
Sensors, power, motors, and on-site networking.
Command parsing, crypto, OOB, low-latency path, edge preprocessing.
Assets, contracts, tickets, analytics—APIs turn devices into operable nodes.
Ingest → cloud → SaaS/CRM decisions → remote control (power, reboot, OTA).
Sensors and state over an encrypted uplink.
Dashboards, thresholds, alerts, asset views.
Rules trigger ops or automation.
Authorized reboot, power, OTA.
Separate management plane—ops even when the primary path fails.
Optimized control path from click to execution.
Root of trust close to metal—harder to forge commands.
From chip to link to dashboard—one story for engineering and sales.